STOR-IT RITE("we," "us," or "our") respects your privacy and is committed to protecting the personal information of our tenants, prospective tenants, and website visitors. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to information collected through our website, by phone, by text message, and in person at our facility located at 563 E Ohio Ave, Rittman, OH 44270.
Text Messaging & Mobile Information
No mobile information, phone numbers, or text messaging opt-in data will be sold, rented, or shared with any third parties or affiliates for marketing or promotional purposes. Phone numbers collected for the purpose of SMS (text message) communication will not be shared with any third party or affiliate for their marketing purposes.
When you provide your phone number to STOR-IT RITE, we may send you text messages related to your storage account, such as billing and payment reminders, gate access and account notifications, appointment or move-in confirmations, and important facility updates. Message and data rates may apply. Message frequency varies. You can opt out of text messages at any time by replying STOP, and you can reply HELP for assistance. Consent to receive text messages is not a condition of renting a unit or purchasing any service from us.
Information We Collect
We collect only the information we need to serve you and operate our facility. This may include:
- Your name, mailing address, email address, and phone number.
- Storage rental and account details, including unit assignment and payment records.
- Information you provide when you contact us by phone, text, email, or through our website.
- Basic technical information (such as your browser type) automatically collected when you visit our website.
How We Use Your Information
We use the information we collect to:
- Manage your storage rental, billing, and account.
- Communicate with you about your account, including by text message where you have provided your number.
- Respond to your questions, requests, and reservations.
- Maintain the security and proper operation of our facility.
- Comply with applicable laws and legal obligations.
How We Share Your Information
We do not sell, rent, or trade your personal information. We do not share your phone number or personal data with third parties for their own marketing purposes. We may share limited information only with trusted service providers who help us operate our business (for example, our payment processor or storage management software), and only to the extent needed to provide that service. We may also disclose information when required by law or to protect the safety, rights, or property of our tenants, our staff, or the public.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may opt out of text messages at any time by replying STOP. You may also contact us to update your information or ask questions about how your data is handled. To reach us, call (330) 303-4244 or visit us at 563 E Ohio Ave, Rittman, OH 44270.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
STOR-IT RITE563 E Ohio Ave
Rittman, OH 44270
Phone: (330) 303-4244